Versand

Shipping Policy

We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below for more details.

Shipping Time

Regular Products

Orders are typically dispatched within 48 hours of placement. Delivery times vary depending on your location:
  • United States: 7-15 business days
  • Canada: 8-15 business days
  • Australia & NZ: 6-10 business days
  • United Kingdom: 5-10 business days
  • International: 10-15 business days

Custom Handmade Products

For custom handmade products, the dispatch time is subject to the actual production duration due to the time required for customization. We will keep you updated on the production progress and notify you promptly once your order is shipped.
Please note: These time frames are estimates and actual delivery times may vary. You will receive tracking information to monitor your shipment's progress.

Free Shipping

We offer free shipping on orders over $30. For orders below this amount, standard shipping rates will apply and will be calculated at checkout.

Tracking Your Order

Once your order is dispatched, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier’s official website. If you encounter any issues or need further assistance, please contact our customer service team.

Recommended Carriers by Region

To ensure a reliable and efficient delivery experience, we partner with the following trusted carriers for different regions:
  • United States & Canada: USPS, Canada Post
  • Australia & NZ: Australia Post, NZ Post
  • United Kingdom: Royal Mail
  • International: DHL, FedEx

Holiday Shipping Notice

During peak holiday seasons (e.g., Christmas, Thanksgiving, Black Friday), order processing and delivery times may be delayed due to high shipping volumes. We recommend placing your orders in advance to avoid any potential delays.

Contact Us

If you have any questions about our shipping policy or need assistance with your order, please feel free to contact us:
  • Email: support@handysoul.com
  • Live Chat: Available on our official website